AI-Powered Frontdesk

AI Front Desk For
Modern Businesses

Replaces phone, SMS, and email reception with a single AI front desk that integrates into your existing systems.

// TRUST

Trusted to Run Operations

Teams use Conversa every day to handle inbound calls, messages, and escalations without missing revenue or overwhelming staff.

Ashleigh Snell

Operations Manager

"Conversa now handles the majority of our inbound calls and messages. Escalations come through clearly, nothing gets lost, and our team trusts it enough to rely on it day to day."

Multi-location Healthcare Practice

Simon Clark

Managing Director

"We didn’t buy Conversa to experiment with AI. We bought it to reduce front desk load and capture missed calls. It paid for itself within the first month."

Managing Director, Services Business

// CORE SYSTEM

One Front Desk, Every Channel.

Conversa replaces fragmented communication tools with a single AI front desk that operates across phone, SMS, and email.

The AI Front Desk

A single AI-powered front desk that owns inbound communication,
maintains context, and escalates to humans when needed.

Unified memory across calls, SMS, and email
Built on your business knowledge and workflows
Integrated with your existing systems
Human escalation with full visibility and control
Designed to operate as part of your daily operations

Voice Call Handling

Handles inbound calls 24/7 with consistent logic
Routes, escalates, or transfers based on confidence
Maintains customer context across repeat calls
Designed for operational reliability, not demos

SMS Activation

Responds on previous calls, emails, and actions
Handles follow-ups, confirmations, and updates
Reduces manual back-and-forth for staff
Operates as part of the same front desk logic

Email Inbox Handling

Drafts and responds using shared context
Supports multiple inboxes per organisation
Escalates uncertain cases to staff
Keeps email aligned with phone and SMS conversations

// OPERATIONS

Operate Your Front Desk
in One Place

Review escalations, take action, and understand what’s happening across calls, SMS, and email — without guesswork.

// USE CASES

One Front Desk.
Every Channel. Every Scenario.

See how Conversa handles real scenarios across email, phone, and SMS — automatically, and in context.

Real Estate

Handle property inquiries, send info packs, and manage open home schedules automatically.

Inbound Call

Handle enquiries

Send info packages

SMS

Reschedule updates

Trades & Services

Book urgent jobs, collect payment mid-call, and dispatch technicians instantly.

Inbound Call

Book urgent jobs

Payment

Collect mid-call

SMS

Dispatch & confirm

Healthcare

Reschedule appointments, send reminders, and keep patients in the loop across channels.

Reschedule request

Outbound Call

Confirm new time

Calendar

Auto-update

// CAPABILITIES

Built for Real Operations, Not AI Demos

Conversa includes the operational controls, visibility, and safeguards required to run a real front desk — not just automate conversations.

Human Escalation & Confidence Thresholds

Automatically escalates conversations to your team when confidence drops, intent is unclear, or risk is detected — with full context preserved.

Analytics & Operational Reporting

Understand call volume, escalation trends, resolution outcomes, and missed opportunities across all channels.

Inbox & Escalation Queue

A single operational inbox where staff can review escalations, take action, and resolve exceptions without chasing information.

Custom Actions & Workflows

Trigger bookings, updates, follow-ups, and internal actions automatically based on conversation outcomes and business rules.

Omnichannel Communication

Calls, emails, and SMS are automatically bundled under a single customer profile — giving your team full context across every channel.

Direct System Integration

Book appointments, send invoices, and update customer records — Conversa writes directly to your CRM, calendar, and billing tools in real time.

// IMPLEMENTATION

How Conversa is Implemented

We set up Conversa for your business in 3 days — completely free. Preview it, test it, and only pay when you're ready to go live.

Step 01

Discovery Call

We assess if your business is a good fit for Conversa
Review your current systems, CRMs, and scheduling tools
Confirm your integrations can be connected and supported
Align on scope — what Conversa will handle on day one

Step 02

Onboarding

We build a custom AI agent tailored to your business
Connect your CRM, calendar, and internal systems
You receive credentials to log into the Conversa dashboard
Test your agent, review email drafts, and trial everything before going live

Step 03

Deployment

Choose your plan and activate Conversa for real customers
Your system goes live across calls, email, and SMS
We monitor your agent for the first several months
Ongoing refinements and improvements based on real performance

// INTEGRATIONS

Built to sit on top of your Existing Systems

Conversa integrates with your CRM, scheduling, and internal tools to operate as a front desk layer — not a replacement.

Timely

CRM

Momence

CRM

Halaxy

CRM

Jobber

CRM

Cliniko

CRM

Service Titan

Job Management

Reapit

Property Management

Follow Up Boss

CRM

Discover over 100+ other integrations

// PRICING

Front Desk Infrastructure

Conversa operates as your supervised AI front desk across phone, SMS, and email — replacing fragmented reception workflows with a single, stateful operational layer.

Infrastructure Deployment

Starting at $1,400

per month

Includes capacity for up to 800 calls per month. Pricing scales with call volume, locations, and workflow complexity.

AI front desk across phone, SMS, and email
Shared cross-channel customer memory
Inbound call handling and booking
Automated SMS follow-ups and reminders
Email triage and response handling
Confidence-based human escalation
CRM and scheduling system integration
Supervised operational dashboard
Full transcript and decision visibility
Ongoing platform maintenance and optimisation

Designed for operations handling 500–2,000+ inbound calls per month. Multi-location or enterprise deployments are scoped separately.

Book a discovery call to assess whether Conversa is a fit for your business. We’ll review your front desk workflows, inbound volume, and systems to determine if Conversa can replace or augment your existing setup.

AI Front Desk For Modern Businesses