AI Front Desk Infrastructure for Modern Businesses
Replaces phone, SMS, and email reception with a single AI front desk that integrates into your existing systems.
// TRUST
Trusted to Run Front Desk Operations
Teams use Conversa every day to handle inbound calls, messages, and escalations without missing revenue or overwhelming staff.
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// CORE SYSTEM
One Front Desk, Every Channel.
Conversa replaces fragmented communication tools with a single AI front desk that operates across phone, SMS, and email.
maintains context, and escalates to humans when needed.
- Unified memory across calls, SMS, and email
- Built on your business knowledge and workflows
- Integrated with your existing systems
- Human escalation with full visibility and control
- Designed to operate as part of your daily operations
- Handles inbound calls 24/7 with consistent logic
- Routes, escalates, or transfers based on confidence
- Maintains customer context across repeat calls
- Designed for operational reliability, not demos
- Responds on previous calls, emails, and actions
- Handles follow-ups, confirmations, and updates
- Reduces manual back-and-forth for staff
- Operates as part of the same front desk logic
- Drafts and responds using shared context
- Supports multiple inboxes per organisation
- Escalates uncertain cases to staff
- Keeps email aligned with phone and SMS conversations
// OPERATIONS
Operate Your Front Desk
in One Place
Review escalations, take action, and understand what’s happening across calls, SMS, and email — without guesswork.
// CAPABILITIES
Built for Real Operations, Not AI Demos
Conversa includes the operational controls, visibility, and safeguards required to run a real front desk — not just automate conversations.
// IMPLEMENTATION
How Conversa is Implemented
Conversa is implemented as front desk infrastructure through a structured, two-week architecture and validation process.
- Confirm operational fit, call volume, and workflows
- Identify where calls, emails, and messages are lost
- Align on success criteria and go-live scope
- Activate Conversa as your live front desk
- Monitor activity and escalations in real time
- Subscription billing begins only once you’re live
- Design Conversa to match your real-world workflows
- Connect CRMs, scheduling, and internal systems
- Build your custom knowledge base and escalation logic
- Configure AI voice behaviour, tone, and call handling rules
- Set up email and SMS workflows with shared memory
- Define confidence thresholds and human handoff paths
- Run real test calls and conversations
- Review responses with your team
- Make final adjustments before customer exposure
// INTEGRATIONS
Built to sit on top of your Existing Systems
Conversa integrates with your CRM, scheduling, and internal tools to operate as a front desk layer — not a replacement.
Timely
CRM
Momence
CRM
Halaxy
CRM
Jobber
CRM
Cliniko
CRM
Service Titan
Job Management
Reapit
Property Management
Follow Up Boss
CRM
Discover over 100+ other integrations
// PRICING
Front Desk Infrastructure Pricing
Conversa replaces fragmented reception workflows with a supervised AI front desk that operates across phone, SMS, and email.
$1,200
per month
Includes capacity for approximately 600–1,000 calls per month.
Additional call volume is billed per call.
+ $3,000
One-time implementation fee
- AI front desk across phone, SMS, and email
- 1 voice agent (inbound or outbound)
- Shared customer memory across channels
- Human escalation with full visibility
- 1 email inbox
- Up to 2 team members
- Core inbox and escalation view
- Essential reporting and outcomes
- Integration with existing systems
- Ongoing platform updates and maintenance
$2,000
per month
Includes capacity for approximately 1,000–2,000 calls per month.
Additional call volume is billed per call.
+ $3,000
One-time implementation fee
- AI front desk across phone, SMS, and email
- Multiple voice agents (inbound and outbound)
- Advanced human escalation logic
- Shared memory across all channels and time
- Multiple email inboxes
- Up to 10 team members
- Custom actions and workflows
- Sentiment and status tracking
- Full analytics and operational reporting
- Priority platform updates and maintenance
For multi-location or high-volume operations requiring custom architecture, SLAs, or deeper integrations.
Your AI Front Desk
Book a discovery call to assess whether Conversa is a fit for your business. We’ll review your front desk workflows, inbound volume, and systems to determine if Conversa can replace or augment your existing setup.