Our Terms and Conditions were Last Updated on 18th December 2025.
Welcome to Conversa AI (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our Voice AI products, services, and website (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
By using our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our Services.
Conversa AI provides Voice AI solutions, automation tools, and related software services designed to assist businesses with customer interactions, scheduling, and communication workflows. Certain features may be optional or require third-party integrations.
To access certain features of the Services, you may be required to create an account. You are responsible for:
You agree not to use the Services for any unlawful, harmful, or abusive purposes. You must not:
Our Services may integrate with third-party platforms, including but not limited to Google Calendar. These integrations are optional and subject to the terms and policies of the respective third parties. We are not responsible for the availability, accuracy, or functionality of third-party services.
All intellectual property rights in and to the Services, including software, designs, logos, text, and content, are owned by or licensed to Conversa AI. You are granted a limited, non-exclusive, non-transferable right to use the Services in accordance with these Terms.
Certain features of the Services may require payment. Pricing, billing terms, and payment obligations will be disclosed to you prior to purchase. All fees are non-refundable unless otherwise stated in writing.
We strive to maintain reliable access to our Services, but we do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of the Services at any time.
The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Conversa AI shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages.
We may suspend or terminate your access to the Services at any time if you breach these Terms or use the Services in a manner we reasonably believe to be harmful or unlawful.
These Terms are governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles.
We may update these Terms from time to time to reflect changes to our Services or legal requirements. The “Last Updated” date will indicate when changes were made.
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: james@conversa.au
Address: 71 Virginia Avenue, Eden Terrace, Auckland, New Zealand.